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Auckland

L1, 12 O'Connell St Auckland CBD 1010

monday8:30am - 6pm
tuesday8:30am - 6pm
wednesday8:30am - 6pm
thursday8:30am - 6pm
friday8:30am - 6pm
saturdayClosed
sundayClosed

Frequently asked questions

Can you come to my location?

Yes, we can. If you can't come to our showrooms, we'll go to you.

What should I expect for my appointment at the showroom?

You'll get to meet one-on-one with one of our expert stylists. We'll help you to get measured for the perfect fit.

You'll also have plenty of time to go through our fabrics book and we'll show you how to design and customise a garment that is authentic and unique to you. All this while having a taste of our finest whiskey!

How long does an appointment take?

Appointments usually take 45 minutes.

Can I bring a friend with me?

Of course! In fact, you may even get special discount or free shirt if your friend decides to buy as well.

I have more questions!

Please call us +61 2 9222 2801 or talk to us on our live chat. Our Customer eXperience team is highly responsive and they are happy to answer any question you may have.

To make an appointment simply book online, send an email to contact@institchu.com or drop us a line on +61 2 9222 2801. Or feel free to drop by the showroom Monday – Sunday during opening hours.

Our showrooms boast a signature combination of the old world tailoring experience with the latest technology and a modern, online twist. You can view sample products, try on our fit garments, be professionally measured, check out our huge fabric range, be guided by our knowledgeable Style Consultants on how to create your ultimate custom, tailored garment and enjoy a coffee or beer on us. We look forward to meeting you.

Have a suit or shirt that fits you well?
Bring it along, we will copy the measurements for you and save them to your online profile.

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