5 out of 5, reviewed on Jun 22, 2017Excellent customer centricity shown by Ash in understanding my requirements as a customer and delivering beyond my satisfaction. I am very happy with the reception I get every time and would continue to visit only them for all my requirements in the formal wear category
5 out of 5, reviewed on Jun 18, 2017Taking advantage of a super deal that included a suit and five shirts for a grand I enjoyed my first experience with Odi immensely. Displaying terrific attention to detail, I found her handling of the measurement process, including small adjustments, very comprehensive (more than your average 30 mins rush job). Odi took her time to ensure everything was 'just' right and I found the whole process very enjoyable. Particularly when compared with the high pressure, 'rush you into a deal' mode of your generic Asian tailor process when you're in V ietnam or Bangkok or the higher end stores where there is a pronounced elitist atmosphere' factor built into the experience - both of which makes for less than pleasant ways to attempt to look sharp. Needless to say, I envision getting all my shirts and suits done here from now on, maybe even an overcoat or two as well. Great showroom vibe, great people and a really clever disruptive business model. Good job peeps!
5 out of 5, reviewed on Jun 13, 2017-"Quality service, great suits, awesome product knowledge and great customer service! Cheers to David for looking after me cause i had no clue about suits. He taught me some quality lessons about the importance of looking good in a suit. Legend!"
5 out of 5, reviewed on Jun 13, 2017Odi and Taylor in the Melbourne showroom show great attention to detail throughout the ordering process ensuring everything was double checked, measurements and sizing were spot on with both shirt and suits. Have passed their details onto my entire office.
5 out of 5, reviewed on Jun 11, 2017Odi and her team were of great assistance and very particular in ensuring correct measurement .
5 out of 5, reviewed on Jun 10, 2017Odi was great in helping me understand the options and ensure that the fit and style was me. Really appreciated everything that was done and the detail that was included in my suit and shirts. Highly recommended.
5 out of 5, reviewed on Jun 10, 2017Was highly recommended Institchu from a friend. So i Went.
5 out of 5, reviewed on Jun 09, 2017This is my second order of shirts and I am very happy with the quality and fit of the shirts. The quality was perfect and made very well. They were made up very quickly and delivered via courier. Would order from them in the future.
5 out of 5, reviewed on Jun 08, 2017Tim Aquino is being amazing in explaining me the advantages of Institchu. I was first skeptical, doubting about the quality. But after the first suit, I have being back and ordered other two custom made suits and 10 shirts. Excellent service, with the perfect quality I was looking for, at an incredible price!
5 out of 5, reviewed on Jun 08, 2017Tried Institchu following several referrals from the guys at work. Booked my appointment online and was pleasantly greeted upon my arrival at the store. Tim looked after me for the entire appointment, from measurement to fabric selection and final ordering. Tim took the time to ask all the right questions around suit style, needs, etc before jumping into the measurements. The entire fitting and ordering process was very simple. They have plenty of styles and fabrics to choose from.
5 out of 5, reviewed on Jun 08, 2017I am very particular about suites. Need to have the right fabric and just the right cut in the right colour. That is simply not possible off the rack. There are a couple of recommended tailors in Sydney. The other couldn't provide full customisation and turned up to be more expensive.
5 out of 5, reviewed on Jun 08, 2017In the past, getting measured up at other organisations was a hassle. NOT HERE! Institchu gave me the best tailoring experience I've had...