5 out of 5, reviewed on Apr 21, 2017“Real luxury is understanding quality, and having the time to enjoy it.”
5 out of 5, reviewed on Apr 20, 2017What a great experiencing I've had with Institchu. And a special mention to Odi. She's a shining example for the company with 5 star service.
5 out of 5, reviewed on Apr 20, 2017Great shirts, fast service and impeccable customer service. Ordering online shirts and suits saves so much time and hassle once all your measurements are stored on the site. Keep up the good work InStitchu!
5 out of 5, reviewed on Apr 11, 2017Just had a suit made after being measured up at the Canberra store. Friendly staff made the process stress free. Very happy with the fit and service. Will definitely buy through Institchu again.
5 out of 5, reviewed on Apr 11, 2017I ordered a tailored tuxedo and shirt through Institchu for my wedding and couldn't have been happier with the results - the suit and shirt fit perfectly, the quality of the fabric used was excellent and I was very impressed with the overall service. Denise (in the Sydney store) was exceptionally helpful, arranging fitting appointments at short notice and keeping me updated on progress as I lived interstate. The whole experience was quick and easy, and my fitting details were automatically saved in their system afterwards - making it even easier for me to buy some work suits now!
5 out of 5, reviewed on Mar 27, 2017I have used Institchu Sydney on a few occasions now and nothing is ever a problem. Their customer service level is off the charts! Ash has been wonderfully helpful and pleasant, he is a HUGE asset to the company. The quality of their garments is impressive and I have a critical eye for detail so it takes a lot to impress me.
5 out of 5, reviewed on Mar 24, 2017I've never bought a tailor made suit because they're always so expensive. InStitchu is so well priced. Just picked up my new 100% Merino Wool suit for winter for work and it fits like a glove! Stoked. And it didn't cost me an arm and a leg. Great service and it arrived so quickly. I'll be back!
5 out of 5, reviewed on Mar 24, 2017My online experience with Institchu has been outstanding. Jacinta and Shannon have helped a lot when it comes to making the right choice of fabrics and style of fit.
5 out of 5, reviewed on Jan 28, 2017A really good experience from start to finish. John was knowledgable and knew his stuff. He was professional and the suit looks great. I suppose the pricing could be communicated earlier. Yet, coming in with a budget and stating it helped me out.
5 out of 5, reviewed on Jan 17, 2017I ordered a white dress shirt via InStitchu's website on the 3rd January. Their Customer Service Dept. was very helpful in ensuring that my order was looked after, as I had expressed that I needed the shirt for a wedding on the 14th January. They were prompt in their communication with me, and they genuinely cared about doing their best to try and get the order to me by the 13th January. Due to InStitchu's professionalism, the order DID arrive on the 13th, just in time for me to wear to the wedding (for which I was the MC)!
5 out of 5, reviewed on Oct 26, 2016Got looked after by Odi with exceptional customer service in the Melbourne showroom,she showed me many of the fabrics and options that would compliment me. The suit and shirt arrived 3 and a half weeks later and felt so comfortable to wear and looked fantastic. Now I just need an excuse to wear the suit. Thanks inStitchu I'll be back for more in 2017
5 out of 5, reviewed on Oct 04, 2016Mayowa was so helpful from start to finish when we were choosing the suits for our wedding. We went in with a very specific idea, plus the unusual request for a three-piece suit for my husband's best man - his cousin Christine! Despite not having a long history of making suits for women, Mayowa took on the challenge and the result was an incredibly snappy suit that Christine still wears to work today - and gets so many compliments on! We loved the colour and feel of the suits and found them so well-priced; a far better investment than hiring a suit, when you end up keeping something this awesome. Another great touch was having the shirts that came with them embroidered with the wedding date on the cuff - those little touches of extra detail made our whole experience with Institchu in general, and Mayowa in particular, one we'll come back for again and again.